Privacy Policy

Last Updated: November 10, 2023

1. Introduction

Welcome to Aussie Adventures ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website at travyanaya-ovsyanka.com (the "Website") or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Website or use our services.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Register for our newsletter
  • Request information about our services
  • Submit a contact form
  • Participate in promotions or surveys
  • Book travel services through our platform

2.1 Personal Information

The personal information we may collect includes:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (when booking services)
  • Travel preferences
  • Passport information (when required for travel arrangements)

2.2 Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Referring URLs
  • Time spent on pages
  • Links clicked
  • Pages visited

This information helps us analyze trends, administer the Website, track users' movements around the Website, and gather demographic information about our user base as a whole.

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. For more information about our use of cookies, please see our Cookie Policy.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our Website and services
  • Process and complete transactions, and send related information including confirmations and invoices
  • Send administrative information, such as updates to our terms, conditions, and policies
  • Respond to inquiries, comments, or questions
  • Send promotional communications, such as special offers or newsletters (you may opt-out of these at any time)
  • Monitor and analyze trends, usage, and activities in connection with our Website to improve our services
  • Detect, prevent, and address technical issues or fraudulent activities
  • Comply with legal obligations

4. Legal Basis for Processing

We will only process your personal information when we have a legal basis to do so. The legal basis will depend on the purposes for which we have collected and use your personal information. In most cases, the legal basis will be one of the following:

  • Consent: You have given us consent to process your personal information for a specific purpose.
  • Contract: Processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
  • Legitimate Interest: Processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.
  • Legal Obligation: Processing is necessary for us to comply with a legal obligation.

5. Disclosure of Your Information

We may share your personal information in the following situations:

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, website hosting, data analysis, email delivery, and customer service.

5.2 Travel Partners

To fulfill your travel arrangements, we may share your information with travel suppliers such as hotels, airlines, car rental companies, tour operators, and other travel service providers.

5.3 Business Transfers

If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5.4 Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5.5 With Your Consent

We may disclose your personal information for any other purpose with your consent.

6. International Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside Australia and choose to provide information to us, please note that we transfer the data to Australia and process it there. Your submission of such information represents your agreement to that transfer.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk.

8. Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

In some circumstances, we may anonymize your personal information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access your personal information
  • The right to rectify or correct any personal information that is inaccurate or incomplete
  • The right to request the deletion of your personal information
  • The right to restrict the processing of your personal information
  • The right to data portability (receiving a copy of your personal data in a structured, commonly used format)
  • The right to object to the processing of your personal information
  • The right to withdraw consent at any time, where we rely on consent to process your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

10. Children's Privacy

Our Website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we discover that a child under 16 has provided us with personal information, we will delete such information from our servers immediately.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top. You are advised to review this privacy policy periodically for any changes.

12. Contact Us

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at:

  • Aussie Adventures
  • 42 Harbour Street, Sydney NSW 2000, Australia
  • Email: [email protected]
  • Phone: +61 2 8765 4321